Help

Answers to common questions, by topic. For anything else, contact support.

Using Quidex

Will it move or change my files without asking?

No. Files move only when you commit a layout you have seen. Reading, browsing, searching and previewing change nothing. The commit sheet shows exactly what will happen, and every commit can be undone from the undo record in your Documents folder.

Does it ever delete anything?

Only what you approve, and only into your Recycle Bin (or your cloud account’s trash), so you can restore it the usual way.

Reorganising in place can clear out extra copies of files you already have, and data programs made for themselves. The commit sheet shows both counts, lets you keep either, and asks about each separately. Quidex’s record lists every removed file by name.

If you build the organised copy in a new folder instead, nothing is deleted; those files are simply not copied.

Does it work offline?

Yes. All processing happens on your computer. The internet is needed only to connect a cloud source, use an optional lookup, check for updates, or activate a licence key.

What can it read?

The full text of documents and spreadsheets; scanned pages, as text; photos, described, including any words in them; and speech in audio and video, as searchable text. Archives, discs and programs are identified.

Files that are password-protected, damaged or in formats nothing opens are named, counted and shown on their own shelf, never dropped.

How long will my collection take?

Hours for a few thousand files; days for tens of thousands. A 50,000-file collection takes three to four days on a recommended desktop. Quidex shows an estimate from its recent pace, and files become searchable as they are read.

Can I pause it?

Yes, with the button at the top right. It also pauses itself during presentations, in full-screen apps and on battery, and catches up when the machine is idle.

How is this different from Windows Search, or other AI file organisers?

Search tools, including Windows Search, answer “where is that one file?” and leave the collection as it was. Quidex answers “what is in here, and how should it be arranged?”

Sorters and renamers sort a folder into built-in categories or a scheme you describe first. Quidex has no preset categories: it works out the structure from the collection, so a photo archive and a drawer of paperwork come out differently.

It also reads speech in recordings and what is in photos, handles tens of thousands of files at once, and shows the whole layout for approval before anything moves. Search comes with it. Three kinds of tool

My collection is mostly photos, or mostly music. Is it still useful?

Yes. The structure comes from what the collection holds: a photo archive gets photo groupings, and a music library musical ones.

What languages does it understand?

English works best. Results in other languages are mixed.

Under the hood

What is actually doing the work?

Models that run on your computer, trained and tuned for the job. A language model of about eight billion parameters reads each file in full and writes a structured record of it: what it is, what it is about, and the facts that decide where it goes. A vision model describes photos and video frames, speech recognition transcribes recordings, OCR reads scans and words in images, and archives, discs and programs are identified from their structure. Each file also gets a representation of its meaning, so files can be compared by what they are about.

How does it decide what the folders should be?

From the collection, not a template. The labels Quidex reads from your files become concepts. Concepts that many files share are compared in pairs, and a tuned model judges which contain which. The folder tree is built from those judgements, from broad to specific, and a label only a few files carry never becomes a folder.

How does it decide where each file goes?

From the file’s own concepts: it goes to the most specific folder whose whole path it fits. Things that belong together, such as a disc, an album or a program, move as one unit. Duplicates are matched by content, not name. Anything the evidence cannot settle is shelved and counted, not forced into a folder.

Why does it take as long as it does?

Because it reads. A document takes seconds and an hour of audio takes minutes, across tens of thousands of files. Quidex shares the work across your processor and graphics card (if you have one) and runs at low priority. It never cuts the reading short for speed.

Which AI models does it use?

They are named, with their licences, on the program’s licences page. They change as the program improves, so they are described here by role. All of them run on your computer and come in the download; none is a cloud service.

Privacy

Is my file content sent anywhere?

No. File content is processed on your computer and is not sent to Ontiqo. Section 2 of the privacy policy lists every connection the program makes: optional lookups you switch on, sign-in to a cloud source you connect, update checks, and licence activation.

Can you see my searches or the questions I ask it?

No. They are answered on your computer from your index and are not sent to Ontiqo.

Where does the index live, and what is in it?

On your computer, beside the program. It holds what Quidex read and worked out (text, descriptions, groupings), not copies of your files. Removing Quidex removes it.

What about the cloud account I connect?

You sign in to your own account with that provider, so Quidex can fetch your files to your computer and read them there. That connection is between your computer and the provider; Ontiqo is not part of it.

Pricing and licence

How much will Quidex cost?

Pricing will be announced before release.

What are the licence terms?

They are in the End User Licence Agreement, which you accept when you install Quidex. It is published here in full.

Downloading

When can I download it?

Not yet. Quidex is being tested on real collections first. Leave your address and we will send one email when it ships.

What about Mac or Linux?

Not today. Quidex is for Windows 10 and 11. If that changes, the download page will say so.

Where should I download Quidex from?

Only from quidex.app or the release page it links to. Nobody else is authorised to host, mirror or bundle Quidex, and the licence agreement forbids redistributing it. A copy from anywhere else may have been altered and is not supported. The download page will show the genuine file’s size and checksum. If you see Quidex offered elsewhere, please tell us.

Windows says it is an unrecognised app.

Choose More info, then Run anyway, after checking the file’s size and checksum against the download page. Windows SmartScreen warns about new programs it has not seen before.

What does my computer need?

Windows 10 or 11, 64-bit; an Intel or AMD processor from 2015 or newer with 4 cores or more; 16 GB of RAM; and 30 GB free. A graphics card with 8 GB of video memory, 32 GB of RAM and an SSD make it finish sooner. Full requirements

Leaving

What does uninstalling leave behind?

Only the undo record each commit writes to your Documents folder, kept there so it outlives the program. No service, no system components, nothing else.

Can I undo a reorganisation after uninstalling?

Yes. For files on your computer, double-click the undo beside the record in your Documents folder. It needs nothing installed, puts every file back and logs what it did. For files in a cloud account, undoing needs your sign-in, so download Quidex again and point it at the record. The record is also plain text listing every file’s old and new place.

If you committed into a new folder, your originals were never changed; the new tree is built as copies.

What happens if a commit is interrupted half-way?

It can resume or roll back cleanly. Every step is recorded before it happens, and the rollback can be checked against the record.